Everything you need to know

Frequently Asked Questions

Got questions about LotSwap? We have answers. If you don't find what you're looking for, reach out to us and we'll get back to you.

Getting Started

Yes, zero fees. No transaction fees, no subscription, no listing fees. Free for all verified dealers. We monetize through optional premium features in the future, not by taxing your deals.

Licensed motor vehicle dealers in the United States. We verify every dealer’s license before granting access.

Create an account, complete the 7-step onboarding (business info, license verification, contact details, preferences), and you’re in.

Most dealers are verified within 24–48 hours after completing onboarding.

Listings & Inventory

Three types: Inventory (what you have, 90 days), Looking For (what you need, 60 days), and Priced to Move (needs to go fast, 30 days with price-only-down renewals).

Enter the VIN and we auto-fill year, make, model, trim, engine, and more using NHTSA data. We also check for open recalls.

8 required photos: front, rear, driver side, passenger side, interior, odometer, engine, and trunk.

Yes. Set a Buy Now price and dealers can instantly purchase without negotiation.

Offers & Negotiation

Buyers submit offers with price and optional notes. Sellers can accept, decline, or counter. Full transparency on both sides.

Yes. Set a minimum offer percentage or auto-decline threshold, and lowball offers are automatically declined.

In trade deals, boot money is the cash difference paid by one dealer to equalize the trade value.

Payments & Transactions

No. LotSwap never touches, holds, or facilitates any money. All payments are made directly between dealers via wire transfer. We provide wire verification tracking so both parties have confirmation.

The buyer marks the wire as sent, the seller confirms receipt. Transport cannot be scheduled until payment is confirmed. This protects both sides.

Dealer-to-dealer transactions with valid resale certificates are generally exempt from sales tax. LotSwap provides tools to upload and manage your resale certificate. Consult your accountant for specifics.

Transport & Title

After payment is confirmed, you can schedule transport through our integrated system. We help coordinate carrier booking, insurance verification, and delivery tracking.

Dealers handle title transfer directly using standard state processes. LotSwap provides a Resource Center with guides for Texas title transfers, lost titles, and state systems like webDEALER.

Trust & Safety

Every dealer has a trust score based on deal completion rate, listing accuracy, payment timeliness, title transfer speed, response time, and profile completeness. Higher scores earn better reputation tiers.

LotSwap has a built-in dispute resolution system. Either party can file a dispute, and both sides can present evidence. We facilitate resolution.

Yes. Every dealer must provide their dealer license number and business information. We verify before granting platform access.

Still Have Questions?

We're here to help. Reach out and our team will get back to you as soon as possible.